A full refund will be issued for any program cancelled by the Recreation Department.
Please contact the Town of Cortlandt Recreation Department for more information about the details of our Day Camp, 5th/6th Grade Camp, and 7th/8th Grade Camp refund policy at 914-734-1050 or firstname.lastname@example.org.
ALL OTHER Recreation program refund policies:
- Any refund request because of illness or accident must be submitted in writing and be accompanied by a Doctor’s Note. Refunds will be prorated based on the date received. Requests must be made prior to the end of the program and will not be considered when a program is half over. All requests must be submitted in writing.
- All other refund/credit requests must also be submitted in writing and will be assessed a $15.00 processing fee and issued a prorated program credit based on the date received. The credit must be used within two years from the date and must be mailed in with your application to ensure proper credit towards your next program or league registration. The credit is not replaceable – original form must be submitted for credit.
- All refunds will be issued via check, no matter the original payment method.
- The Town of Cortlandt Recreation Department does not retroactively apply fee reduction applications for past programs.
CHECKS: If a check is returned to the Recreation Department due to insufficient funds, there will be a $20.00 service charge. Checks CANNOT BE REDEPOSITED. Cash or Money Order will be required immediately to replace returned check and service charge.